To pay homage to the season of giving, I thought it appropriate to share some thoughts about the role of generosity in leadership and in our lives that I first shared in 2017. One of…
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TRUST IN THE FRAMEWORK
Is it often said that if one trusts in the process, the intended outcome will be reached. More often than not this proves to be true. Trusting the process can be difficult. Many distractions and…
ALWAYS STARTING WITH THE END IN MIND
Many leaders with whom I have shared The Business Code with put it into action by using it as the framework for visioning and strategic planning. It works well as a planning tool because, at…
KEEPING A STRATEGIC FOCUS ON ALIGNMENT
It is easy for any team or company to become strategically misaligned. As in the case of G. Hensler, misalignment usually results from a combination of factors. The lure of revenue to support growth and…
ALIGNING THE COMPANY AND THE TEAM
Do you recognize the name G. Hensler? Probably not. But the chance that you own and wear something the company had a hand in manufacturing is, in fact, quite good. If you bought a leather…
IT’S NOT ONLY ROCK ’N’ ROLL, IS IT?
During the first decade of the new century, which of the following was the top tour attraction in North America? Celine Dion Bruce Springsteen U2 The Rolling Stones Dave Matthews Band The Eagles Paul McCartney…
SUCCESS THROUGH CO-CREATION
“Two heads are better than one.” — John Heywood The organizations that Thomas Lockwood and I researched were not bound by the limitations of their structure or the defined roles people find themselves in….
CREATING A CHANGE IN MINDSET – THE HUNGER PROJECT
In our book, Innovation by Design, Thomas Lockwood and I identified 10 attributes that give remarkable power to the human-centered aspects of design thinking organizations. Curious confrontation, that is, facing differing ideas and mindsets with…
DESIGN THINKING AS A CONFRONTATION TOOL
One of the culture keys, and a cornerstone to how people interpret culture, is how disagreement and team conflict are managed. It has a great deal to do with how people feel safe in a…
COMMUNITY AND BRAND INTENTION
When it comes to the art of business and business success, whether it’s the business-to-consumer or business-to-business marketplace, nothing rings truer than the importance of knowing how to win the customer. If you’re clear on…